Privacy Policy

Account information. When you create an account we collect your email address and the display name you choose. Artists may add a bio, photo, location, genres, and social links.

Purchases. When you buy a ticket we record the event, quantity, and your purchase history so we can honor your tickets and check you in. Card payments are handled by Stripe — we never see or store your full card number.

Content you create. Artists you favorite, comments you post, event photos you upload, songs and stories artists submit, and messages you send us through the contact or feedback forms.

Usage data.Basic, aggregated analytics about which pages are viewed, to understand what's useful. We also store small preferences (like your radio volume and whether the radio was playing) on your device.

• To run the Service — your account, tickets, favorites, and the radio.
• To send you transactional email you'd expect: a welcome message, ticket confirmations, and artist notifications.
• To send our newsletter and event announcements ifyou've subscribed — every one has an unsubscribe link.
• To keep the Service secure and prevent abuse.

We do not sell your personal information, and we do not use advertising trackers or share your data with advertisers.

We use a small set of trusted providers to operate the Service. They process data on our behalf:

• Supabase — accounts, authentication, and our database.
• Stripe — payment processing for tickets (they handle your card details directly).
• Resend — sending our email.
• Vercel — hosting and privacy-friendly, aggregated analytics.
• Cloudflare Turnstile — bot protection on our forms.
• AzuraCast — the radio stream.

We use cookies strictly to keep you signed in and to remember your preferences. We do not use advertising or cross-site tracking cookies.

• Access or correct your profile anytime from your account settings.
• Unsubscribe from marketing email using the link in any newsletter, or the unsubscribe page.
• Delete your account and data— email us and we'll remove your account and associated personal data. Some records may be retained where required (e.g. transaction records for tax/accounting).

To make any of these requests, contact us at songwritersisland.com/contact.

We keep your information for as long as your account is active or as needed to provide the Service. Data is transmitted over encrypted (HTTPS) connections, and access to it is limited to what's needed to run Songwriters Island. No method of transmission or storage is 100% secure, but we take reasonable measures to protect your information.

The Service is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we'll delete it.

We may update this policy from time to time. When we do, we'll revise the “Last updated” date above. Material changes will be communicated through the Service.

Questions about this policy or your data? Reach us any time at songwritersisland.com/contact.